Returns & Exchanges
We want you to love your BÉIS gear as much as we do, which is why we offer a 45-day return window for most items in their original, unused condition. Please note that a small processing fee applies to returns for refund, while exchanges are always free.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase.
- 2.Select Your Items
Choose the items you wish to return or exchange and select the reason for the request to generate your prepaid shipping label.
- 3.Pack It Up
Securely pack your items in the original packaging, include the packing slip, and attach the provided prepaid shipping label to the outside.
- 4.Drop It Off
Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.